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The President’s Management Agenda Series: Thinking Strategically

  • In March 2018, the President’s Management Agenda (PMA) was released to the public. The PMA “lays out a long-term vision for modernizing the Federal Government in key areas that will improve the ability of all agencies to deliver mission outcomes, provide excellent service, and effectively steward taxpayer dollars on behalf of the American people.”

    So how will the U.S. Government carry out these goals? In this blog series, we will explore some of the actions, processes, and practices it can leverage to ensure success.

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A pair of hands on the keyboard of a laptop.

The President’s Management Agenda Series: Improving Customer Service

  • In March 2018, the President’s Management Agenda (PMA) was released to the public. The PMA “lays out a long-term vision for modernizing the Federal Government in key areas that will improve the ability of all agencies to deliver mission outcomes, provide excellent service, and effectively steward taxpayer dollars on behalf of the American people.”

    So how will the U.S. Government carry out these goals? In this blog series, we will explore some of the actions, processes, and practices it can leverage to ensure success.

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A pair of hands on the keyboard of a laptop.

The President’s Management Agenda Series: Transforming through Innovation

  • In March 2018, the President’s Management Agenda (PMA) was released to the public. The PMA “lays out a long-term vision for modernizing the Federal Government in key areas that will improve the ability of all agencies to deliver mission outcomes, provide excellent service, and effectively steward taxpayer dollars on behalf of the American people.”

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