There’s been much debate about the agency Reform Plans that were submitted to OMB by each agency. How seriously will agencies take those plans? Will Congress pass a budget that supports the changes outlined in the plans? One thing that is hard to debate against, however, is that there will be change.
So, if change is inevitable, what we really need to think about is how we’re going to manage the change. Change management frameworks, methodologies, and best practices are widely available on the internet. However, one word sums up the key to successfully implementing change, and if not done properly, change will not be successful – communication.
Tag: performance improvement
Communicating Change: The Key to Avoiding the Most Common Mistakes
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Read MoreThere’s been much debate about the agency Reform Plans that were submitted to OMB by each agency. How seriously will agencies take those plans? Will Congress pass a budget that supports the changes outlined in the plans? One thing that is hard to debate against, however, is that there will be change.
So, if change is inevitable, what we really need to think about is how we’re going to manage the change. Change management frameworks, methodologies, and best practices are widely available on the internet. However, one word sums up the key to successfully implementing change, and if not done properly, change will not be successful – communication.
How to Fix Your Organizational Structure, One Role at a Time
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Read MoreIn a recent post, I discussed how a lack of a systematic approach to role definition and organizational structure design can create issues that reduce organizational effectiveness. In response to some excellent follow-up questions, I wanted to shed further light on the specific approach we used for a client in healthcare services that had experienced a period of rapid growth resulting in a muddled organizational structure.
Technology, Risk and Change Management
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Read MoreSometimes it feels like technology can solve all of our organization’s problems. Organizations of all sizes regularly make major technology investments in an attempt to realize productivity growth and performance improvement as well as conform to regulatory requirements. Organizations have transformed their accounting, customer service, marketing, human resources, web-content and many other business functions by adopting new systems, the results of which have been highly variable and often necessitate even more change in the future. Today the pace of technological advance continues to accelerate and organizations feel like they need to respond to take advantage of the potential productivity gains. Competition is fierce and organizations that do not invest fear they could be left behind. The risks of missing out on opportunities created by technology can appear larger than the risks of implementation, though the reality is not so clear.