• Sometimes it feels like technology can solve all of our organization’s problems.  Organizations of all sizes regularly make major technology investments in an attempt to realize productivity growth and performance improvement as well as conform to regulatory requirements. Organizations have transformed their accounting, customer service, marketing, human resources, web-content and many other business functions by adopting new systems, the results of which have been highly variable and often necessitate even more change in the future. Today the pace of technological advance continues to accelerate and organizations feel like they need to respond to take advantage of the potential productivity gains.  Competition is fierce and organizations that do not invest fear they could be left behind. The risks of missing out on opportunities created by technology can appear larger than the risks of implementation, though the reality is not so clear.

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