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Tag: engagement

Creating Tomorrow’s Government Today

  • Discover a proven approach that will empower your organization to successfully implement any transformative initiative. With our expert guidance, you’ll learn to articulate the crucial need for change and craft a well-defined change strategy.

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How Human-Centered Thinking Drives Higher Performance

  • Over the past few weeks I’ve been reading the recent studies from Gallup, SHRM, and the Rand Corporation that describe the current experience of employees in the American workplace. The results from these studies present an interesting and contrasting, portrait of work in the U.S. today.

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Technology, Risk and Change Management

  • Sometimes it feels like technology can solve all of our organization’s problems.  Organizations of all sizes regularly make major technology investments in an attempt to realize productivity growth and performance improvement as well as conform to regulatory requirements. Organizations have transformed their accounting, customer service, marketing, human resources, web-content and many other business functions by adopting new systems, the results of which have been highly variable and often necessitate even more change in the future. Today the pace of technological advance continues to accelerate and organizations feel like they need to respond to take advantage of the potential productivity gains.  Competition is fierce and organizations that do not invest fear they could be left behind. The risks of missing out on opportunities created by technology can appear larger than the risks of implementation, though the reality is not so clear.

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Understanding Data for Better Analysis

  • Data analytics has exploded: We have more data at our fingertips than ever before. And we can do more with data than ever before. Demonstrating data leadership in 2016 requires that we better understand the data we have at our disposal, and that we are aware of institutional priorities that drive the questions we ask of our data. We must recognize that learning more about data—and opening up our data to collaborative engagement—can have tremendous impact on the quality of our analysis.

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The Art of Coach Matching

  • A strong coaching relationship is based on just that…relationship. While some of the factors that we’d think to be important are meaningful matching criteria, some considerations carry more, or less, weight than we’d expect. What the client wants doesn’t always track with what the client needs. Yet one or more client preferences may increase the likelihood that they feel connected to their coach or even view their coach as legitimate. And while we can’t all be expert match-makers, below are some considerations to keep in mind, whether you are a prospective client looking for a coach, or in the position to match coaches and clients together.

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