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Building an Organization’s Performance Culture

  • For leaders tasked with developing a performance culture in response to the Human Capital Framework (HCF) released by The Office of Personnel Management (OPM) in April, I suspect agencies are seeking answers to the questions like: Where do we start and how do we interpret the framework? If you are uncertain with where to start, how to make it relevant to your agency, or how to execute let’s explore possible immediate steps to support your existing performance culture or begin to shift your existing culture to one of performance.

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How Assumptions Impact Organizational Culture

  • We all make assumptions as we go about our daily life, with a good portion of them being made while at work. Many of these assumptions are made without knowing it or thinking about it.

    Assumptions are usually based on something we have learned previously and do not question.  As part of our belief system, assumptions help us form judgments, make meaning, and draw conclusions about what is happening and what others are thinking. When information is missing, they help us complete our own story.

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